Through out my 23 years of life I have been taught to stand up for myself and to let my voice be heard. I will not allow people to push their way in front of me in a line, I use my horn to grab other drivers attention when they choose to be complete idiots, I will argue my case at a check out counter, and will file a complaint when necessary.
In the last week I have filed two formal complaints. One of these complaints was to Big Lots Corporate Office. The other was for a insurance dispute. Both of these I feel were by all means with in my right. However, am I the only when that does this? I will often send something back or request something new or different if the product, food or item is faulty, gross or broken. That's just the way I am. I feel it is important to let your voice be heard in matters and to use the power of the written word to express dislike in something that you are paying for. To my defense I am polite and honest when I do this.
The other side of my consumer personality drives me to compliment and to praise a company or employee when the service, item, food or product was amazing. I have been known to write a letter to their Corporate office thanking them for a job well done. I have praised employees to their managers and have written thank you notes on napkins for waitresses.
Do you all do this or am I some strange phenomenon? Are you a get what you get and live with it, or a speak up and take it back kind of person? Just curious.